Changing the E-mail Address

Your Blackboard account includes the e-mail address created by the University. If you do not intend to use this service, you need to update your account information ( Click here for special Hotmail instructions ). To change your e-mail address on Blackboard follow these steps:

1. Login to the portal.
2. Click the Blackboard tab.
3. Click the button "Click Here to Access your Blackboard Classes".
4. Under "My Fullerton" click the link Personal Information.
5. Click the link Edit Personal Information.
6. Type the new e-mail address and click the Submit button.

Hotmail Configuration Guide

This information was provided courtesy of Smith College

If your preferred e-mail address is a Hotmail address, e-mail sent from Blackboard may not be getting to you.

SUMMARY:
To correct this go to Hotmail and click on the "Options" link next to the "Address Book" tab. Look at the "Junk Mail Filter" and "Junk Mail Deletion" links.

Turn "Off" the "Junk Mail Filter"
Set "Junk Mail Deletions" to "Delayed"
Mail sent from Blackboard should now be delivered to your Inbox in Hotmail.

DETAILS:
Hotmail assumes that e-mail without anything in the "To:" field is junk mail. Blackboard puts e-mail addresses in the "Bcc:" (blind carbon copy) field, not the "To:" field, in order to protect the privacy of e-mail addresses. So Hotmail thinks that all e-mail sent from the Blackboard system is junk mail.

Hotmail filters junk mail and either places it into a folder called "Junk Mail" or deletes it immediately. The safest way to reconfigure Hotmail is to turn off junk mail filtering and delay the deletion of junk mail.

Turning off junk mail filtering means that all mail will be delivered to your Inbox. You will get e-mail from the Blackboard system and be able to manually delete the real junk mail that appears.

Delaying the deletion of junk mail means that anything placed in the "Junk Mail" folder will remain there for 14 days before being automatically deleted. Setting this to "Delayed" if filtering is turned off is actually superfluous. If filtering is turned off, nothing will be going into the "Junk Mail" folder so it doesn't matter whether junk mail is saved or deleted. This setting comes into effect when/if you turn on junk mail filtering in the future. Rather than deleting the e-mail when it is received, it will be saved in the "Junk Mail" folder.